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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roger Risk

Roger Risk

July 1, 2026

5  out of  5
rating by Roger Risk
"Caleb has been amazing to work with. It didn't take me long to come to the conclusion that I needed to move my home and auto policies to State Farm."
We responded:
"Roger-Thank you for your 5 star review. We are so happy that Caleb was able to help with your insurance needs. We appreciate you!"
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Patricia Pride

June 25, 2026

5  out of  5
rating by Patricia Pride
"Ive had great help and service with the Kory Arvin State Farm Company in Monticello, IN. Austin Bell was the Agent that lastly I got help from with my Home Owners Policy. He was very easy and pleasant to talk with and explained things and answered my questions about the policy exceptionally well! I will give him a 5 Star Rating! Patricia Pride, customer"
We responded:
"Thank you, Patricia! I'm happy to hear that Rachel and our team in Monticello were able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your kind words about our staff's patience and friendliness. If you ever need anything else, feel free to reach out!"
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Tausha Farris

June 23, 2026

5  out of  5
rating by Tausha Farris
"Caleb is great! Helped get me auto and renters at an affordable price. Patient and explained everything I asked."
We responded:
"Tausha-Thanks for the wonderful review. We appreciate your business!"
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Shawn Ulery

June 18, 2026

5  out of  5
rating by Shawn Ulery
"Heather is great, I could not figure out how to setup my State Farm app, and she called me walked me through my setup process and got it done. Her customer service is spot on."
We responded:
"Shawn-Thank you for trusting us with your insurance and financial service needs. We appreciate your business!"
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Annie Brown

June 5, 2026

5  out of  5
rating by Annie Brown
"Heather went above and beyond with her help."
We responded:
"Annie-Thank you for the great review. We are so happy to hear that Heather was able to assist with your insurance and financial needs!"
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Misty Tetzloff

June 5, 2026

5  out of  5
rating by Misty Tetzloff
"Agent was patient, thorough and knowledgeable of products and services. She was not pushy but informative. Always a pleasant experience."
We responded:
"Misty-Thank you for your 5 star review! We appreciate your business and love helping our customers navigate their insurance and financial service needs!"
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Logan Shanley

June 5, 2026

5  out of  5
rating by Logan Shanley
"Rachel is always a huge help whether it’s over the phone or in person!"
We responded:
"Logan-Thanks for the review! Rachel loves helping with customers insurance and financial service needs. We appreciate you!"
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Joetta Stone

June 5, 2026

5  out of  5
rating by Joetta Stone
"Rachel qas very cheerful easy to talk to and very helpful."
We responded:
"Joetta-Thanks for the 5 star review. We appreciate you as a customer and love hoping with your insurance and financial service needs!"
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Carol Hendress

May 20, 2026

5  out of  5
rating by Carol Hendress
"Caleb was very knowledgeable, kind, friendly and was respectful of our insurance needs. He was quick to respond to any questions we may have had and saved us several hundred dollars annually on all our policies. I highly recommend him to anyone looking to update your insurance needs or even just get a quote."
We responded:
"Carol-Thank you so much for the wonderful review. Caleb has been a great addition to our team and we are so happy he was able to assist with your insurance and financial service needs!"
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Stacey Grisel

May 7, 2026

5  out of  5
rating by Stacey Grisel
"Rachel was a pleasure to work with and get everything switched over and saved us almost $300 a month, UNREAL! Then about 6 months later our bill went down even a little more! Very happy we switched to State Farm. Rachel made the transition so easy. Highly recommend"
We responded:
"Thank you, Stacey! I'm glad to hear Rachel made your transition smooth and helped you save money. It's wonderful to know you're happy with your switch to State Farm. If you need anything else, feel free to reach out!"
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Stephanie

May 1, 2026

5  out of  5
rating by Stephanie
"Great experience. Lowered my deductible without sacrificing coverage. Lowered my bill as well."
We responded:
"Stephanie-Thanks for the amazing review. We are so happy to assist with your insurance and financial service needs. We appreciate your business!"
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Sherri Cooper

April 30, 2026

5  out of  5
rating by Sherri Cooper
"Heather did a great job explaining and making sure I understood my options"
We responded:
"Sherri-Thank you for the great review. We appreciate everything that Heather does for the office and we appreciate your business!"
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Sandy Coonse

April 29, 2026

3  out of  5
rating by Sandy Coonse
"Not bad just don't like doing surveys Heather very helpful on sewer ins."
We responded:
"Sandy-Thank you for the review and for your business. We are glad that Heather was able to assist you with questions on your policies."
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Doug Girton

April 29, 2026

5  out of  5
rating by Doug Girton
"Heather is a wonderful person always has been extremely helpful."
We responded:
"Doug-Thank you so much for the great review. We are so glad that Heather was able to assist with your insurance and financial service needs!"
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Ian Flanagan

April 29, 2026

5  out of  5
rating by Ian Flanagan
"Heather is an absolutely fantastic agent! She helped me with a situation regarding my vehicle being towed and the keys going missing from the tow driver. I had been reaching out to the tow company for hours ..within an hour of speaking with Heather she had it all figured out. Definitely recommend Heather and the whole team there!"
We responded:
"Ian-Thanks for the awesome review. We are sorry you had to deal with the tow issue, but we are so glad that Heather was able to help you out. We appreciate your business!"
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Rhonda Cabrera

April 29, 2026

5  out of  5
rating by Rhonda Cabrera
"I've had Insurance with Kory Arvon/SF for years. I would definitely recommend him for any Insurance you need."
We responded:
"Rhonda, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Chase

April 15, 2026

5  out of  5
rating by Chase
"Heather is such a great person! Very helpful and very knowledgeable and sweet."
We responded:
"Chase-Thank you so much for your review. We truly appreciate helping our customers!"
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Bennett Tom

April 2, 2026

5  out of  5
rating by Bennett Tom
"Great customer service and quick claims resolution."
We responded:
"We love seeing reviews like this, Bennett! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Janet Dold

March 31, 2026

5  out of  5
rating by Janet Dold
"This time for a review saved me money and gave me peace of mind. As a senior person, I value the care extended to me. Heather walked me through all I needed. I am thankful. It’s a blessing to be in goof hands!"
We responded:
"Janet-Thank you so much for the great review. We always love helping our clients understand their policies inside and out. We appreciate your business!"
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Erin Petry

March 28, 2026

5  out of  5
rating by Erin Petry
"We've been very pleased with the customer service from everyone at Kory's office, most recently Hadley. They are professional, prompt, friendly and helpful. Thank you!"
We responded:
"Thank you, Erin! I'm so glad to hear that your experience with our office has been positive. Rachel and the rest of our team are dedicated to providing excellent service, and it's wonderful to know we made your transition smooth. If you need anything else, feel free to reach out!"
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Bad Boy Transport

March 13, 2026

5  out of  5
rating by Bad Boy Transport
"Heather was very professional and helped in big ways"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erika

March 3, 2026

5  out of  5
rating by Erika
"Wonderful customer service"
We responded:
"Erika-Thanks for the 5 Star review and the kind words. We appreciate your business!"
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Cinda Wilhite

February 19, 2026

5  out of  5
rating by Cinda Wilhite
"Hadley is a great agent who has been very helpful with questions we have and we appreciate her and all the agents there. Thank you SFI….we have been clients since 1970 and are completely satisfied with the services offered."
We responded:
"Cinda, thank you for your wonderful feedback! I'm so happy to hear that Hadley and the rest of our team have been able to assist you with your questions. Your loyalty since 1970 means a lot to us, and we're grateful for your continued trust in our services. If there's ever anything else we can do for you, just let us know!"
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christine snell

February 17, 2026

5  out of  5
rating by christine snell
"Personable and really watched out for my benefit. Wonderful staff. Quick, effective and efficient with down to earth approach"
We responded:
"Thank you, Christine! I'm happy to know you felt well taken care of by our team. We strive to provide a personal and efficient experience for everyone. If you ever need anything else, feel free to reach out!"
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Rosemary Prskalo

February 10, 2026

5  out of  5
rating by Rosemary Prskalo
"Rachel and the whole Kory Arvin team has always taken care of our insurance, finding us better rates, and helping out any way they can."
We responded:
"Thank you, Rosemary! I'm happy to hear that Rachel and the team have been able to assist with your insurance needs and find you great rates. We’re committed to providing excellent service and are always here to help. Let us know if you need anything else!"