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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D C

D C

December 15, 2025

5  out of  5
rating by D C
"Very easy to work with. Great coverages and prices!"
We responded:
"Thank you, D C! I'm happy you found working with us easy and appreciated the coverages and prices. If you ever need anything else, feel free to reach out!"
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Julie Gunn

December 10, 2025

5  out of  5
rating by Julie Gunn
"So helpful! Did a great job finding the best policy and discounts for us."
We responded:
"Julie, thank you for your wonderful feedback! I'm happy to know that you found our assistance helpful in securing the best policy and discounts. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Kayla

December 7, 2025

5  out of  5
rating by Kayla
"Hadley was incredibly helpful with my first-ever insurance claim. I didn’t know where to start, but she walked me through everything and made the process easy and stress-free!"
We responded:
"Thank you for your review, Kayla! I'm happy to hear that Hadley was able to assist you with your claim and make the process smooth for you. Our team is always here to help with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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Jill Guingrich

December 3, 2025

5  out of  5
rating by Jill Guingrich
"I called State Farm when my car got hit at McDonalds. Heather was quick to offer her assistance and let me know what I needed to do. And assured me if I had any problems to give her a call. She also used that time to review my coverage."
We responded:
"Thank you for sharing your experience, Jill! I'm happy to hear that Heather was able to assist you promptly and provide guidance during your situation. It's great that she also took the opportunity to review your coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Jeff Guingrich

December 3, 2025

5  out of  5
rating by Jeff Guingrich
"Heather was a great help getting me set up with the insurance I needed for my classic car"
We responded:
"Thank you for your feedback, Jeff! I'm glad Heather was able to assist you with your insurance needs. If you have any other questions or need further assistance, feel free to reach out. We're here to help!"
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Robert Helms

December 3, 2025

5  out of  5
rating by Robert Helms
"Heather always takes great care of me.. She is very knowledgeable and polite.. Completely trust her with all of my insurance needs..."
We responded:
"Thank you, Robert! I'm happy to hear that Heather has been providing you with such knowledgeable and polite service. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, just let us know!"
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Buck Cory

December 2, 2025

5  out of  5
rating by Buck Cory
"Moved back to Indiana, Austin was reached out to me through state farm, who I've been with for 30 years, very professional, gave me lowdown on policy what I needed to do. Told him hanks but I wanted my old agent when I left, called to set that up, and the phone call was not good. Because of Austin's politeness and understanding without hassling me to go with his agency, I called him back up and appreciate his caring attitude. And providing me with the best insurance that suited my lifestyle. Thank you Austin for your professionalism."
We responded:
"Thank you, Buck Cory, for sharing your experience! I'm glad Austin was able to assist you with professionalism and care. It's wonderful to know he provided you with the insurance that fits your lifestyle. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kim & Roger Hancock

December 2, 2025

5  out of  5
rating by Kim & Roger Hancock
"Heather is my go to professional , at State farm when it comes to all my auto & homeowner coverage . She is simply the best !!!!"
We responded:
"Thank you, Kim & Roger! I'm happy to hear that Heather has been such a valuable resource for your coverage needs. Our team is dedicated to providing top-notch service, and your feedback means a lot to us. If there's anything else we can assist you with, just let us know!"
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Shae Tocco

November 25, 2025

5  out of  5
rating by Shae Tocco
"Great Customer Service! Always quick to respond and provide support. Very friendly and knowledgeable!"
We responded:
"Thank you, Shae! I'm happy to know you appreciated the quick responses and support. Our team takes pride in being friendly and knowledgeable. If you ever need anything else, feel free to reach out!"
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G

November 17, 2025

5  out of  5
rating by G
"Big shout out to Austin Bell from Monticello! A+ Dealing with a time sensitive matter Mark Patrick my State Farm Agent/Owner placed a conference call to Austin. He listened attentively to our needs and opened my homeowner's policy in record time. He never missed a beat and reassured me that I had the best coverage possible. Great gentleman, he was kind, easy to work with and followed-through on each of my requests.Thanks again to Austin and the Kory Arvin Team. I hope you make it back to Petoskey, Michigan in the future. All the best, Gay Lynn Hedges"
We responded:
"Thank you, Gay Lynn, for your wonderful feedback! I'm delighted to hear that Austin provided such attentive and efficient service during your time-sensitive situation. It's great to know that you felt reassured with your coverage. I'll be sure to pass along your kind words to Austin and the rest of our team. If you ever need anything else, feel free to reach out!"
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Nancy Owens

November 14, 2025

5  out of  5
rating by Nancy Owens
"Kory is great! He always takes all the time we need to talk about everything. He never makes us feel rushed. I can't imagine having another agent."
We responded:
"Hey Nancy! Thank you for mentioning that the rate worked well for you. I’m really glad our conversations feel unhurried and that you feel comfortable asking anything you need. It means a lot that you trust me to help with your coverage. Thank you again for sharing your experience."
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Joann Wert

November 7, 2025

5  out of  5
rating by Joann Wert
"Great service and lots of help. Thank you"
We responded:
"Thank you, Joann! I'm happy you found our service helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Tim Murphy

November 7, 2025

5  out of  5
rating by Tim Murphy
"Austin was very helpful and knowledgeable in helping me with my insurance needs."
We responded:
"Thank you, Tim! I'm happy to hear that Austin was able to assist you with your insurance needs. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Nancy Copada

November 4, 2025

5  out of  5
rating by Nancy Copada
"Austin was great and so patient. He saved us so much money by switching insurance companies. Thank you Austin!!"
We responded:
"Thank you, Nancy! I'm happy to hear that Austin provided such excellent service and helped you save money. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Stacey Grisel

November 4, 2025

5  out of  5
rating by Stacey Grisel
"Rachel was a pleasure to work with and get everything switched over and saved us almost $300 a month, UNREAL! Very happy we switched to State Farm. Rachel made the transition so easy. Highly recommend"
We responded:
"Thank you, Stacey! I'm glad to hear Rachel made your transition smooth and helped you save money. It's wonderful to know you're happy with your switch to State Farm. If you need anything else, feel free to reach out!"
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Erin Petry

November 4, 2025

5  out of  5
rating by Erin Petry
"We recently moved our household to Kory's office from 3 other State Farm offices. We have been blown away by the professionalism, prompt service and overall excellent customer service we've received from everyone there, with special thanks to Rachel. We appreciate how easy you made everything in the transfer:) Thanks again!"
We responded:
"Thank you, Erin! I'm so glad to hear that your experience with our office has been positive. Rachel and the rest of our team are dedicated to providing excellent service, and it's wonderful to know we made your transition smooth. If you need anything else, feel free to reach out!"
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Lisa Sutherland

November 4, 2025

5  out of  5
rating by Lisa Sutherland
"Always polite, and positive. Very helpful."
We responded:
"Thank you, Lisa! I'm happy to hear that you found our service polite and helpful. Your positive feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Caitlin Mills

October 22, 2025

5  out of  5
rating by Caitlin Mills
"Such a helpful and kind team here. I highly recommend"
We responded:
"Thank you, Caitlin! I'm happy to know that you found our team helpful and kind. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Tina Lottes

October 17, 2025

5  out of  5
rating by Tina Lottes
"Hadley helped me get my dad’s insurance needs adjusted for his new needs. She is friendly and professional with clients."
We responded:
"Thank you, Tina! I'm happy to hear that Hadley was able to assist with your dad's insurance needs. It's wonderful to know she provided friendly and professional service. If you need anything else, feel free to reach out!"
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Kendra Stewart

October 8, 2025

5  out of  5
rating by Kendra Stewart
"Heather was a pleasure to work was fully able to help solve my issue and answer all my questions."
We responded:
"Thank you, Kendra! I'm delighted to hear that Heather was able to assist you effectively and answer all your questions. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can do for you!"
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Chris Grassmyer

October 1, 2025

5  out of  5
rating by Chris Grassmyer
"Always a pleasure working with State Farm. Office personnel are always professional and courteous."
We responded:
"Thank you, Chris! I'm happy to hear that you enjoy working with our office and appreciate the professionalism and courtesy of our team. We're committed to providing you with the best service possible. Let us know if there's anything else we can assist you with!"
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Teresa

October 1, 2025

5  out of  5
rating by Teresa
"Heather was a great help in choice of auto insurance. Very informative."
We responded:
"We're so glad you found our prices to be great, Teresa! Thank you for the 5-star review."
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Julie Minthorn

September 23, 2025

5  out of  5
rating by Julie Minthorn
"Great people to work with they make everything so easy!"
We responded:
"Thank you, Julie! I'm happy to hear that you found working with our team easy and enjoyable. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Monica Titus

September 18, 2025

5  out of  5
rating by Monica Titus
"The staff are very friendly and helpful. They have been very responsible and have quickly resolved issues on more than one occasion. Definitely recommend!"
We responded:
"Thank you for your review, Monica! I'm happy to hear that our team has been friendly and helpful in resolving your issues quickly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Patricia Pride

September 18, 2025

5  out of  5
rating by Patricia Pride
"Rachel at St Farm in Monticello IN has been fantastic with helping me get what I need for auto insurance. I highly recommend St Farm for insurance needs. Their office staff also helped with my Home Insurance Policy. Patient and friendly and do their job very well to get you what you want and need. Thanks Rachel n Staff!!"
We responded:
"Thank you, Patricia! I'm happy to hear that Rachel and our team in Monticello were able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your kind words about our staff's patience and friendliness. If you ever need anything else, feel free to reach out!"