Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joann Wert

Joann Wert

November 7, 2025

5  out of  5
rating by Joann Wert
"Great service and lots of help. Thank you"
We responded:
"Thank you, Joann! I'm happy you found our service helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Tim Murphy

Tim Murphy

November 7, 2025

5  out of  5
rating by Tim Murphy
"Austin was very helpful and knowledgeable in helping me with my insurance needs."
We responded:
"Thank you, Tim! I'm happy to hear that Austin was able to assist you with your insurance needs. Our team is dedicated to providing knowledgeable and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Nancy Copada

Nancy Copada

November 4, 2025

5  out of  5
rating by Nancy Copada
"Austin was great and so patient. He saved us so much money by switching insurance companies. Thank you Austin!!"
We responded:
"Thank you, Nancy! I'm happy to hear that Austin provided such excellent service and helped you save money. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Stacey Grisel

Stacey Grisel

November 4, 2025

5  out of  5
rating by Stacey Grisel
"Rachel was a pleasure to work with and get everything switched over and saved us almost $300 a month, UNREAL! Very happy we switched to State Farm. Rachel made the transition so easy. Highly recommend"
We responded:
"Thank you, Stacey! I'm glad to hear Rachel made your transition smooth and helped you save money. It's wonderful to know you're happy with your switch to State Farm. If you need anything else, feel free to reach out!"
Profile photo of Erin Petry

Erin Petry

November 4, 2025

5  out of  5
rating by Erin Petry
"We recently moved our household to Kory's office from 3 other State Farm offices. We have been blown away by the professionalism, prompt service and overall excellent customer service we've received from everyone there, with special thanks to Rachel. We appreciate how easy you made everything in the transfer:) Thanks again!"
We responded:
"Thank you, Erin! I'm so glad to hear that your experience with our office has been positive. Rachel and the rest of our team are dedicated to providing excellent service, and it's wonderful to know we made your transition smooth. If you need anything else, feel free to reach out!"
Profile photo of Lisa Sutherland

Lisa Sutherland

November 4, 2025

5  out of  5
rating by Lisa Sutherland
"Always polite, and positive. Very helpful."
We responded:
"Thank you, Lisa! I'm happy to hear that you found our service polite and helpful. Your positive feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Caitlin Mills

Caitlin Mills

October 22, 2025

5  out of  5
rating by Caitlin Mills
"Such a helpful and kind team here. I highly recommend"
We responded:
"Thank you, Caitlin! I'm happy to know that you found our team helpful and kind. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Tina Lottes

Tina Lottes

October 17, 2025

5  out of  5
rating by Tina Lottes
"Hadley helped me get my dad’s insurance needs adjusted for his new needs. She is friendly and professional with clients."
We responded:
"Thank you, Tina! I'm happy to hear that Hadley was able to assist with your dad's insurance needs. It's wonderful to know she provided friendly and professional service. If you need anything else, feel free to reach out!"
Profile photo of Kendra Stewart

Kendra Stewart

October 8, 2025

5  out of  5
rating by Kendra Stewart
"Heather was a pleasure to work was fully able to help solve my issue and answer all my questions."
We responded:
"Thank you, Kendra! I'm delighted to hear that Heather was able to assist you effectively and answer all your questions. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Let us know if there's anything else we can do for you!"
Profile photo of Chris Grassmyer

Chris Grassmyer

October 1, 2025

5  out of  5
rating by Chris Grassmyer
"Always a pleasure working with State Farm. Office personnel are always professional and courteous."
We responded:
"Thank you, Chris! I'm happy to hear that you enjoy working with our office and appreciate the professionalism and courtesy of our team. We're committed to providing you with the best service possible. Let us know if there's anything else we can assist you with!"
Profile photo of Teresa

Teresa

October 1, 2025

5  out of  5
rating by Teresa
"Heather was a great help in choice of auto insurance. Very informative."
We responded:
"We're so glad you found our prices to be great, Teresa! Thank you for the 5-star review."
Profile photo of Julie Minthorn

Julie Minthorn

September 23, 2025

5  out of  5
rating by Julie Minthorn
"Great people to work with they make everything so easy!"
We responded:
"Thank you, Julie! I'm happy to hear that you found working with our team easy and enjoyable. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Monica Titus

Monica Titus

September 18, 2025

5  out of  5
rating by Monica Titus
"The staff are very friendly and helpful. They have been very responsible and have quickly resolved issues on more than one occasion. Definitely recommend!"
We responded:
"Thank you for your review, Monica! I'm happy to hear that our team has been friendly and helpful in resolving your issues quickly. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Patricia Pride

Patricia Pride

September 18, 2025

5  out of  5
rating by Patricia Pride
"Rachel at St Farm in Monticello IN has been fantastic with helping me get what I need for auto insurance. I highly recommend St Farm for insurance needs. Their office staff also helped with my Home Insurance Policy. Patient and friendly and do their job very well to get you what you want and need. Thanks Rachel n Staff!!"
We responded:
"Thank you, Patricia! I'm happy to hear that Rachel and our team in Monticello were able to assist you with your insurance needs. We appreciate your recommendation and are grateful for your kind words about our staff's patience and friendliness. If you ever need anything else, feel free to reach out!"
Profile photo of Betty Rush

Betty Rush

September 11, 2025

5  out of  5
rating by Betty Rush
"Happy, experienced, respectful people at State Farm Insurance Company! Exact same full coverage policy I have always carried except they only charged me less than half the price that I have been paying! Thank you Austin!"
We responded:
"Betty, thank you for your wonderful feedback! I'm glad to hear that you had a positive experience with our team and that Austin was able to assist you in finding a more affordable policy. We’re here to help with any future needs!"
Profile photo of Gary Mohler

Gary Mohler

September 9, 2025

5  out of  5
rating by Gary Mohler
"Great fast service, and wonderful staff"
We responded:
"Hey, Gary! Thanks so much for sharing that you found our team helpful and the service quick while setting up your auto insurance. It means a lot to know you felt supported and received a fair price."
Profile photo of Rhonda Cabrera

Rhonda Cabrera

September 3, 2025

5  out of  5
rating by Rhonda Cabrera
"I've had Insurance with Kory Arvon/SF for years. I would definitely recommend him for any Insurance you need."
We responded:
"Rhonda, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of Bill Deibel

Bill Deibel

August 21, 2025

5  out of  5
rating by Bill Deibel
"Easy to work with."
We responded:
"Thank you, Bill! I'm happy to hear that you found working with us easy. We aim to make the process as smooth as possible for everyone. If you need anything else, feel free to reach out!"
Profile photo of Robin Donaldson

Robin Donaldson

August 7, 2025

5  out of  5
rating by Robin Donaldson
"Rachel is always a pleasure to work with. No pressure from her. She is always very quick to get the information you ask for and get back with you right away. Rachel makes sure we are completely satisfied."
We responded:
"Thank you, Robin! I'm happy to hear that Rachel has been providing you with such attentive and pressure-free service. We’re committed to ensuring your satisfaction and are always here to help. Let us know if you need anything else!"
Profile photo of Basia Bil

Basia Bil

August 5, 2025

5  out of  5
rating by Basia Bil
"Knowledgeable and helpful. Pleasure doing business with."
We responded:
"Thank you, Basia! I'm happy to hear that you found our team knowledgeable and helpful. It's a pleasure to have you as a customer. If you ever need anything else, feel free to reach out!"
Profile photo of Yen-Chun Lu

Yen-Chun Lu

August 3, 2025

5  out of  5
rating by Yen-Chun Lu
"Great service and better pricing compared to my old insurance 😃"
We responded:
"Thank you, Yen-Chun Lu! I'm happy to hear that you're satisfied with our service and pricing. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Melissa voris

Melissa voris

August 1, 2025

5  out of  5
rating by Melissa voris
"I love my new agent Heather. I had state farm for awhile now, but switched agents. I definitely made the right choice. I wanted to feel like my agent knew me. I have that now. Thanks state farm"
We responded:
"Melissa, thank you for sharing your experience! I'm so happy to hear that Heather has made such a positive impact and that you feel truly connected with your agent. We appreciate your trust in us and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of b rusk

b rusk

August 1, 2025

5  out of  5
rating by b rusk
"Love working with Heather McCormick. She is always there to help."
We responded:
"Thank you, B Rusk! I'm happy to hear that Heather has been so helpful to you. Our team is dedicated to providing excellent support, and it's great to know Heather is making a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Andrew Martinez

Andrew Martinez

August 1, 2025

5  out of  5
rating by Andrew Martinez
"Austin was great he offered to meet me in the middle so I didn’t have to drive 2 hours away. He even bought me a drink and made everything fast and easy."
We responded:
"Thank you, Andrew! I'm happy to hear that Austin made your experience convenient and enjoyable. Our team is dedicated to providing exceptional service, and it's great to know Austin went the extra mile for you. If you need anything else, feel free to reach out!"
Profile photo of Tessa Kirchner

Tessa Kirchner

July 29, 2025

5  out of  5
rating by Tessa Kirchner
"Rachel Elston was awesome! She was super friendly and kind and made me feel a lot less nervous about starting my first insurance plan!"
We responded:
"Thank you for your review, Tessa! I'm so happy to hear that Rachel was able to make your experience with starting your first insurance plan a positive one. Our team is dedicated to providing friendly and supportive service. If you have any questions or need further assistance, feel free to reach out!"